Heavy-Duty Timber Fence Post Repair Spurs (8-Pack) | 33.6" Ground Support Stakes for 4x4 & 6x6 Posts
Free UK Delivery
Free tracked delivery across the UK mainland. Orders placed before 2:00 PM (UK time) are dispatched within 1–2 business days. Estimated transit: 3–7 business days (Total delivery: 4–9 business days).
30-Day Free Returns
Hassle-free returns within 30 days of receipt. Pre-printed prepaid return label included inside every parcel (£0 return shipping, £0 restocking fees). Full refunds issued within 3 business days of return arrival.
Secure Payment (GBP £)
All orders are billed in British Pounds (GBP £) with zero hidden fees. We securely process payments exclusively via Visa and Mastercard through bank-standard 256-bit SSL encrypted checkout.
Delivery & Shipping Policy
Delivery & Shipping Policy
At Battersea Hardware, we understand that building, landscaping, and repair deadlines matter. We offer transparent shipping timescales with Free Tracked Delivery on all orders throughout the United Kingdom.
Delivery Rates & Coverage
| Delivery Destination | Shipping Method | Cost |
|---|---|---|
| United Kingdom Mainland | Tracked Courier / Parcel Freight | £0.00 (Free) |
| Northern Ireland, Scottish Highlands & Islands | Standard Tracked Delivery | £0.00 (Free) |
Order Processing & Delivery Timescales
- Daily Order Cut-Off Time: 2:00 PM (UK time). Completed orders verified prior to 2:00 PM Monday through Friday enter warehouse picking on the same working day.
- Handling / Fulfilment Time: 1 – 2 business days (Monday to Friday). Orders undergo batch inspection, protective box packing, and weight-balanced strapping.
- Transit Time: 3 – 7 business days (Monday to Friday) via established UK parcel couriers (e.g. Royal Mail, DPD, Evri, or Parcelforce).
- Estimated Total Delivery Time: 4 – 9 business days from the date of checkout to delivery at your specified premises.
Parcel Tracking
Upon dispatch, you will receive an automatic email containing a valid tracking reference number and courier tracking link. Please allow up to 24 hours for the initial barcode scan to update on the courier portal.
Heavy Goods Delivery Notes
Due to the substantial weight of steel fittings (such as multipacks of fence repair spurs, 24-inch ground anchors, or boxes of M16 structural bolts), our couriers deliver to ground-floor entrances or designated dry porches. If nobody is available, the courier will leave a calling card with re-delivery or local depot collection options.
Returns & Refunds Policy
Returns & Refunds Policy
Battersea Hardware operates strictly in full compliance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013) and the Consumer Rights Act 2015 (CRA 2015).
Core Return Guarantee Overview
- Return Window: 30 calendar days from the date of package delivery.
- Return Shipping Cost: £0.00 (Free Return via pre-printed return label included in your box).
- Restocking / Administrative Fees: £0.00 (Zero deductions).
- Total Refund Processing Time: Exactly within 3 business days of return arrival.
1. Your Right to Cancel & Inspect (CCR 2013)
You have the legal right to cancel your order within our 30-day return window, commencing on the day you receive physical possession of the items.
In accordance with UK distance selling legislation, you are fully entitled to open packaging and inspect the gauge thickness, dimensions, finish, and thread alignment of our hardware just as you would examine items in an ironmonger's shop.
Condition Requirements: To receive a full refund, items must be returned in brand-new, resaleable condition with all supplied fixing screws, washers, and accessories included. In accordance with Regulation 34(9) of CCR 2013, if goods exhibit diminished value resulting from excessive handling beyond reasonable inspection (e.g. brackets screwed into timber, stripped screw heads, hammer marks on ground spurs, or altered items), a proportionate deduction reflecting diminished value will apply.
2. Prepaid Hassle-Free Return Procedure (By Mail)
All returns are handled strictly by mail. To ensure complete simplicity and zero out-of-pocket costs:
- Repack Securely: Place the unused hardware fittings into their original inner packaging and outer transit box to prevent movement or carton tears during transport. Ensure all screws and drill bits are enclosed.
- Affix Pre-Printed Return Label: Locate the pre-printed prepaid Royal Mail / Tracked Return Label enclosed inside your original package and stick it over the original dispatch label. (If you have misplaced your pre-printed label, email support@batterseahardware.co.uk and our support desk will issue an electronic replacement PDF label within 24 hours).
- Drop-Off at Any Post Office / Parcel Point: Hand the parcel in at any local Post Office branch or designated carrier drop-off point. Always request and retain proof of postage.
3. Inspection & 3-Day Total Refund Processing
Once your return parcel arrives at our logistics hub, our technicians verify unit quantities, hardware piece counts, and surface condition.
Refund Speed Commitment: Your complete refund will be processed and issued within 3 business days of return delivery. All refunds are credited exclusively to the original Visa or Mastercard used for the initial purchase. Depending on your card issuing bank, the funds typically appear on your statement within 1 to 3 banking days following dispatch of our refund confirmation email.
4. Faulty, Damaged or Incorrect Goods (CRA 2015)
Under the Consumer Rights Act 2015, all goods supplied must be of satisfactory quality, fit for purpose, and as described. In the improbable event that you receive hardware with manufacturing defects (such as stripped thread rolling, weld imperfections, or incorrect dimensions), you are entitled to a full 30-day statutory right to reject for a complete refund or immediate free replacement. Please notify us at support@batterseahardware.co.uk.
Frequently Asked Questions
Frequently Asked Questions
Q1: How much is delivery within the UK?
A: Shipping is completely Free (£0.00) across the entire United Kingdom mainland, Northern Ireland, and British islands. There are no minimum spend requirements or hidden heavy-goods surcharges.
Q2: What is the delivery timescale for hardware orders?
A: Orders placed prior to 2:00 PM (UK time) Monday through Friday are dispatched within 1–2 business days. Tracked courier transit requires 3–7 business days. The estimated total delivery time is 4–9 business days.
Q3: What payment methods do you accept?
A: We accept Visa and Mastercard credit and debit cards. All transactions are charged in British Pounds (GBP £) through bank-standard 256-bit SSL encrypted checkout. We do not support other payment methods.
Q4: How do I return an item, and are returns free?
A: Yes, returns are 100% free within our 30-day return window. Every order parcel contains a pre-printed, prepaid return shipping label. Simply pack the unused hardware securely, apply the label, and drop the parcel at any Post Office branch. We charge £0 restocking fees.
Q5: How quickly will my refund be processed?
A: We guarantee that return inspection and refund issuance are completed within 3 business days of your parcel arriving at our facility. The refund is credited straight back to the original Visa or Mastercard.
Q6: Are fixing screws and hardware included with your brackets?
A: Yes. All our corner angle braces, mending plates, and post spurs are supplied with matching high-tensile screws and driver accessories as listed on each product page, ready for immediate installation.
Q7: Can I collect my order in person from your Battersea Bridge Road address?
A: Our premises at 158 Battersea Bridge Road serve exclusively as our administrative office and support centre. To maintain fast order turnarounds and competitive pricing, all stock is dispatched directly from dedicated logistics warehouses via tracked courier. In-person collections are not supported.
