Payment Policy

At Battersea Hardware, we are committed to transparent pricing and maximum checkout security. Below are the precise terms regarding payments, currency, and accepted payment cards.

1. Accepted Payment Methods (Strictly Visa & Mastercard)

To uphold high-grade fraud screening and bank standards, we restrict our accepted payment methods exclusively to:

Notice of Exclusions: We do not accept American Express, Discover, Diners Club, PayPal, cash on delivery (COD), cheques, or direct bank wire transfers. Orders must be paid in full at the time of online checkout.

2. Settlement Currency & Clear Pricing

• All prices across our store are listed and charged exclusively in British Pounds (GBP £).
• Zero Hidden Surcharges: The price displayed at checkout is the absolute final total. We do not impose credit card processing fees, handling surcharges, or packaging fees.
• Standard tracked shipping is completely Free (£0.00) across the United Kingdom.

3. Bank-Grade Checkout Security (SSL Encryption)

Our online checkout operates on bank-level 256-bit SSL encryption and conforms to PCI-DSS Level 1 compliance standards. Card numbers are tokenised directly with the banking network during payment authorisation. Our servers never view, store, or log your full card numbers or sensitive CVV security digits.

4. Refund Method & Reversals

In accordance with our Returns Policy, approved refunds are completed within 3 business days of return delivery and can only be credited back to the original Visa or Mastercard used for the initial transaction. We cannot issue cash refunds or redirect refunds to third-party accounts.